Company Policies

Soap Warehouse CREDIT CARD and C.O.D.: Customers have the option of using VISA or MASTER CARD. We also accept cash and company checks. Any returned check will be charged a $25 service charge.

Soap Warehouse CREDIT TERMS: For customers that have filled out our credit application and have been provided with NET 30 TERMS. All invoices are due and payable in 30 days. Any invoices over 30 days will be subject to financing charges calculated at 18% APR. Customers with invoices over 45 days, from the date of invoice, will be notified that any orders placed or in house will be held until all of the past due accounts are cleared. Customers habitually late may lose NET 30 status at management’s discretion. Any account over 90 days may be turned over for collections and additional fees applied.

CLICK HERE To Download A Credit Application

Soap Warehouse has ADDITIONAL DISCOUNTS !!

For NET 30 accounts. PAY IN 10 DAYS with a check or credit card and receive a 3 % discount on product cost for paying early. Just take 3% off your product total when paying your invoice by check if mailed within Net 10 of your invoice; this does not apply to any freight charges or sales tax. OR when paying with a credit card, please remind us when you call or e-mail that you are paying early and need the discount. Any open invoices older than 10 days must be paid within the normal Net 30 before any Net 10 discount can be applied to a more recent invoice.

Soap Warehouse CUSTOM BLENDING

Soap Warehouse can facilitate the blending of most water base, liquid cleaning compound you may need. We require only a 220 gallon minimum and 7 day lead time. Call for quotes on your favorite cleaners.

Soap Warehouse RESTOCK POLICY

Soap Warehouse must first be contacted before any product can be returned with an acceptable reason and be given a return authorization number. Soap Warehouse is not responsible for shipping costs incurred to return items, except in cases of incorrect product being shipped with an order or by having a formulation problem that we have verified first by sample testing. Any product returned in saleable condition will be credited less 10% of the original invoiced purchase price as a restock fee. No opened or partially used product will be accepted as a return.

Attention: Georgia customers If you are a reseller and have a State Sales Tax ID, make sure we get a copy or we can send you the proper form to fill out so you do not have to pay Georgia State sales tax on your purchases.